1. Agreement and operator
These terms form an agreement between you and Create Cri8, operating from Nigeria. By using the site, creating an order or submitting an application, you agree to the provisions relevant to that activity, our Privacy Policy, and any specific description or cancellation policy shown before submission. If you act for an organisation, you confirm you have authority to bind it.
If you do not agree, do not use the affected service. Nothing in these terms excludes a right or remedy that cannot lawfully be excluded under the Federal Competition and Consumer Protection Act 2018 or other applicable law.
2. Eligibility and acceptable use
You must be at least 18 and legally capable of contracting, or use the service with a parent or legal guardian. Information you provide must be accurate, current and yours to provide. You must follow our Acceptable Use Policy.
3. Listings, orders and contracts
Website listings are invitations to place an order or request, not a guarantee of acceptance. A contract for a paid item is formed only when we accept the order and, where applicable, confirm payment. We may reject or cancel a request for unavailability, an obvious pricing or description error, suspected fraud, sanctions or legal restrictions, safety, capacity limits, or a breach of these terms. If we cancel after receiving money, we will return the affected amount using the original method where reasonably possible.
Prices and currencies are displayed before checkout. Taxes or third-party charges will be disclosed where applicable. We do not perform currency conversion on the website. Payments are currently unavailable and will only be enabled through an identified provider after checkout terms are updated.
4. Programs, training and events
Dates, location, format, eligibility, included materials, capacity and the item-specific cancellation policy shown on the listing form part of the contract. You are responsible for attending on time, meeting stated prerequisites and behaving safely and respectfully. We may reasonably change a tutor, venue, timetable or delivery method; if a material change substantially reduces what was purchased, you may request an appropriate remedy.
Educational and creative programs do not guarantee employment, earnings, accreditation, audience growth or a particular result unless the listing expressly says so. We will provide services with reasonable care and skill.
5. Creative services
The agreed brief, deliverables, timetable, revision allowance, dependencies, licences and price are set out in the accepted quote or service description. You must provide timely, lawful materials and approvals. Delays caused by missing client input may move delivery dates. Additional scope requires written agreement and may cost extra. Ownership and licence terms for custom work must be stated in the accepted quote; absent a written transfer, each party retains its pre-existing intellectual property and you receive a non-exclusive licence to use paid deliverables for the agreed purpose.
6. Digital products and licences
Unless a product page grants different written rights, a completed purchase gives one purchaser a limited, non-exclusive, non-transferable, revocable licence for personal or internal business use. You may make reasonable backup copies. You may not resell, sublicense, publish, share access credentials or download links, remove rights notices, or use a product to build a competing template or collection. Copyright is not transferred.
7. Donations and volunteering
A donation supports the identified project and is not an investment, purchase of ownership, loan or promise of a particular outcome. Tax deductibility is not promised; seek your own advice. We may redirect funds only where the stated project cannot reasonably proceed and the donation notice permits it, otherwise we will offer an appropriate remedy. Volunteer applications are not employment offers and submission does not guarantee selection. Any accepted role may require separate safeguarding, confidentiality, expenses or project terms.
8. Cancellations, refunds and problems
Our Refund and Cancellation Policy applies together with the specific policy displayed for an item. Item-specific wording cannot remove mandatory consumer rights. Tell us promptly if content is inaccessible, defective, materially misdescribed or a service is not delivered with reasonable care and skill so we can repair, replace, re-perform, reduce the price or refund as the law and circumstances require.
9. Your content and permissions
You retain ownership of content you submit. You grant us a limited, worldwide licence to host, copy, review and use it only to operate the requested service, administer the relationship, protect the platform and meet legal duties. Public use—such as a portfolio image, testimonial, tutor profile or named donor listing—requires the permission indicated at submission or a separate agreement. You confirm you have the rights and consents needed for anything you submit.
10. Our intellectual property
The CRI8 name, website design, software, text, graphics and original materials are owned by us or licensed to us and protected by applicable intellectual-property law. Except for the limited rights expressly granted, no right is transferred. Send a detailed infringement notice identifying the work, disputed material, location, your contact details, authority and a good-faith statement through our contact channel.
11. Third parties and availability
Third-party links and services are governed by their own terms. We do not endorse every linked resource. We may maintain, change or suspend the site, but will not use that right to avoid an existing paid obligation. Internet services can experience interruptions; we do not promise uninterrupted or error-free access.
12. Liability
Nothing limits liability for fraud, wilful misconduct, death or personal injury caused by negligence, breach of mandatory consumer rights, or any liability that law does not allow us to limit. Subject to that, neither party is liable for indirect or consequential loss not reasonably foreseeable when the contract was made. For business users only, our aggregate liability arising from a paid item will ordinarily not exceed the amount paid for that item in the preceding 12 months. This cap does not apply where prohibited by law.
13. Governing law and disputes
Please contact us first so we can try to resolve a complaint promptly. These terms are governed by Nigerian law. Nigerian courts have jurisdiction, but consumers retain any mandatory right to bring proceedings or seek regulatory remedies where they live. You may also contact the Federal Competition and Consumer Protection Commission or another competent regulator.
14. General
If a provision is unenforceable, it will be adjusted or removed only to the minimum extent necessary; the remainder continues. Delay in enforcing a right is not a waiver. You may not transfer your contract without consent; we may transfer it as part of a genuine reorganisation or business transfer if your rights are not reduced. Current item-specific terms prevail over these general terms for that item where they clearly conflict.
We may update these terms prospectively. Material changes affecting an existing contract will not apply retroactively without a lawful basis or agreement.
Contact Create Cri8 through our contact form. Put “Privacy request”, “Refund request”, or “Legal notice” in the subject so it reaches the correct team. Do not send passwords, card details, identity documents, or other unnecessary sensitive information.